Cowans HR & Payroll Solutions, since 2012

Home / How we work

How we work

Six phases. No surprises on payroll day.

Every implementation follows the same discipline, adjusted to your company. Here's what happens, and when.

Phase 1

Discover

We learn how you pay people today, and what has to change.

  • Goals, headcount, locations and pay schedules
  • Current systems and what connects to payroll
  • Pain points: errors, workarounds, manual steps
Phase 2

Plan

A project plan you can hold us to, run by a certified PMP.

  • Scope, owners and milestones
  • Go-live date chosen away from quarter-end and year-end
  • Data and testing plan agreed up front
Phase 3

Configure & convert

The system set up to match your real pay rules.

  • Every valid pay code from the legacy system mapped
  • Balances, accruals and employee records loaded and checked
  • Time, GL, benefits and retirement integrations built
Phase 4

Parallel test

Old and new systems run side by side until they match.

  • Reconciled by employee, by day and by pay code
  • Differences explained and fixed, not averaged away
  • Sign-off before anyone gets paid from the new system
Phase 5

Train & go live

Your team ready before the first live payroll.

  • Payroll, HR and manager training
  • Employee self-service rollout
  • Go-live support on payroll day
Phase 6

Support & optimize

The relationship doesn't end at launch.

  • Support from 6 a.m. to midnight
  • Year-end and regulatory changes handled
  • Ongoing tuning as your company grows

Planning a switch? See where your conversion is most likely to break.

Take the 12-point switch checklist
Next · Results

Hear it from our clients